general overview
Considering the current economic recession and political instability in the region, GCC governments are looking for means
to maintain economic prosperity and political presence, and achieve social developments.
International Collaboration referred to as IC, is the set of activities which aim to enhance
cooperation with regional & international countries and/or organizations. IC activities could vary,
from signing Memorandum of Understanding (MoUs) and bilateral agreements, to staff exchange between
government entities, experts’ visits, joint committees, roundtable discussions, and participation
of official delegations in conferences. In the current context, IC could prove to be a critical practice
to sharpen political ties with foreign countries, improve a nation’s overall reputation, drive the
flow of foreign investments, open-up on new markets for local investors, and acquire best practice
expertise in specific industries and topics.
GCC Governments and IC Missed Opportunities
Many GCC governments are not leveraging the benefits and opportunities generated from an effective IC, due to the following
reasons:
1- Lack of awareness of the importance of IC-
Public sector entities often don’t perceive the value proposition behind the international collaboration function and opt
to shift resources to other functions. Consequently, whenever present, entities or departments specialized
in IC within public sector entities are often disconnected from the overall strategy. Therefore,
these entities suffer from lack of investment of financial capabilities and human resources resulting
in a lack of expertise and capabilities in such practice especially on a leadership level.
2- Absence of Strategic Planning

Some governments are aware of the importance of IC, and integrate it as part of their strategies. However, lack of planning
of collaboration activities hinders the capture of resulting advantages. In fact, many GCC governments
launched in the past collaboration activities such as signing MoUs with countries and organizations,
attending conferences and going on official visits without any clear understanding of the underlying
objectives coupled with the absence of an action plan to build on in the future. Moreover, in many
cases, collaboration partners are not chosen based on a sound assessment approach.
3- Ineffective Processes and Communication Channels

Public sector entities often don’t perceive the value proposition behind the international collaboration function and opt
to shift resources to other functions. Consequently, whenever present, entities or departments specialized
in IC within public sector entities are often disconnected from the overall strategy. Therefore,
these entities suffer from lack of investment of financial capabilities and human resources resulting
in a lack of expertise and capabilities in such practice especially on a leadership level.
Pillars of Successful IC
To seize the advantages of IC, GCC governments should consider the seven steps displayed in Exhibit 1 and detailed in the following section:
Exhibit 1: Seven Steps to Achieve a Solid and Effective International collaboration.
1- Set Up a Department Dedicated to Lead IC Affairs
The first step towards a strong IC is to set up a department dedicated to lead IC affairs in key ministries. Like any other unit,
such department must possess solid organizational and operational components:
- Clear vision and mission in line with the mother entity’s strategic objectives and priorities
- Functional structure built on clear segregation of roles & responsibilities
- KPIs to assess the department’s performance
- Modern training programs to tackle the development of diplomacy, communication & negotiation skills
- Clear processes to standardize collaboration activities (e.g., MoU Signing, Event participation, etc.)
- Interaction model agreed upon with all key stakeholders
- Capable and experienced team; it is essential to have a multilingual team, with solid experience in international relations and research and with
well-established diplomatic connections.
2- Ensure Alignment with the Strategic Objectives and Priorities
The objectives of an IC specialized department should be continuously stress-tested,
as cooperation goals and priorities require solid alignment with the department’s
mother entity strategy, which is derived from the overall government strategy. For instance,
at a certain point in time, government priorities could be leaning towards attracting foreign
investments to the country, while the priority could shift later to gaining expertise in certain topics.
Hence IC leadership should have full visibility on the prioritization of the government’s objectives
to be able to deliver the intended outcome.
3- Define the Collaboration Needs and Objectives
Based on the strategic objectives of the entity from which the
IC department stems, IC leadership should define the goals and the needs
behind establishing new partnerships or reinforcing existing ones or participating in
other previously stated IC activities. The agreement on the needs and objectives should
involve all key stakeholders.
4- Choose the right Partners
To find the right partners fitting the requirements,
IC leaders should consider various types of collaboration
partners such as governmental and non-governmental entities,
private sector firms and educational & research institutions.
Moreover, collaboration partners should be chosen and prioritized based
on a solid and comprehensive approach that depends on established partnership
objectives. For instance, if a government entity’s aim is to acquire technical
knowledge and expertise to integrate technology in education, the entity should first
consider countries that have previously
5- Refer to Alternative Communication Channels
Whenever official communication channels are not as effective as required, other less formal channels should be used to drive partnership efforts.
For instance, setting up a partnership deal with another country by referring to official communication processes and channels could require
few months in some cases, while the same operation could last few weeks by using alternative channels, like getting in direct contact with high-level
personnel such as ministers and ambassadors. Consequently, acquiring human resources with the right network and interpersonal skills is paramount in IC,
specially when official channels lack responsiveness and are time consuming.
6- Offer in Return
IC is a two-way street. When negotiating deals or initiating activities to
acquire a privilege from a counterpart, the relevant entity must offer
its counterpart a value in return. Consequently, the entity should always
have a strong value proposition for collaboration activities. For instance,
in case the entity aims to invite foreign investors to the country, it should showcase
the investment attractiveness and highlight the yielded return on investment. An accurate
value proposition is achieved by having solid and comprehensive statistics and clear visibility on the corresponding sector.
7- Follow-Up on Lunched Activities
Based on the strategic objectives of the entity from which the IC department stems, IC leadership should define the goals and
the needs behind establishing new partnerships or reinforcing existing ones or participating in other previously stated IC activities.
The agreement on the needs and objectives should involve all key stakeholders.
Key Takeaways
GCC governments should perceive the value proposition of IC as an additional
pillar to reinforce political and economic positioning of their countries.
To leverage IC offerings, governments should set up departments in key ministries
that are dedicated to IC affairs and that have a solid organizational and operational
base coupled with an experienced team in international relations.
In addition,
IC leaders should possess a clear understanding of the needs for IC and its objectives ensuring full alignment with the entity’s
strategic objectives. While setting up collaboration networks, IC leaders should select collaboration partners based on a comprehensive
approach which takes key political, economic and social considerations into account, and should use alternative communication channels whenever possible,
to fast-track the collaboration process. While engaging in IC activities, stakeholders should be aware that collaboration is a two-way street in which value
proposition should be delivered from both sides of the cooperation. Finally, the most critical step is to follow up on what has been initiated to achieve the desired value.
Following these steps will maximize the value of IC.
About PACS
PACS is a regional boutique strategy and management consulting firm covering the MENA region with offices in Dubai, Riyadh and Beirut.
Our work approach combined with our experience in leading projects in the MENA region give us an edge in achieving sought-after impact and
implementable recommendations. We complement the typical consulting model by offering our clients hands-on, flexible, and quality support
in key industries, from design to execution of solutions
For more information, please contact us at info@pacsmena.com.